Our Services
No Long Term Commitments
3•4•ME®
3-Part Wellness Package$20/ Month
CARE•4•4®
4-Part Premium Package$28/ Month
Save your employees from waiting weeks for an appointment. A doctor is available from wherever they are by phone, video, or app.
Pharmaceutical Prescription DrugsA one-stop shop for generic medicine, no matter how many prescriptions. And with automatic refills, you'll never miss a dose.
Mental Health ProfessionalsProvide your employees with a convenient and stigma-free messaging platform that connects them with a licensed therapist.
Comprehensive Metabolic PanelsThe CMP measures blood levels of a variety of components, providing important information about the body's chemistry and metabolism.
Frequently Asked
Questions
Check out our most frequently asked questions from RexCare® Applicants like you!
- General - FAQ’s
- Telemedicine (Doctors) - FAQ’s
- Pharmaceuticals (Prescription Med’s) - FAQ’s
- Emotional Fitness (Therapists) - FAQ’s
- CMP Blood Diagnostic - FAQ’s
General - FAQs
- Physical Healthcare by Teladoc: 24/7 access to doctors
- Modern Medicines by DiRx: Access to prescription pharmaceuticals
- Mental Wellness by Textcoach: Access to licensed clinicians
- Early Detection by Reperio: Routine blood tests
- Easy In and Easy Out: Enjoy the convenience of no long-term commitments.
- Month-to-Month Options: We provide easy pay options on a month-to-month basis, allowing you to choose from multiple programs.
- No Ongoing Obligations: There are no ongoing subscription obligations, giving you the freedom to opt-out if needed.
- Feedback and Opt-Out: If you feel your workers are not taking full advantage of the FREE Paid-for programs, please let us know, and you can opt-out at any time by selecting the Opt-Out in the footer of our website.
- Engagement and Commitment: We work closely with you and your workers to ensure satisfaction and effectiveness.
- Encouraging Healthier Lifestyles: We embrace the spirit of encouraging healthier, happier people through continuous support.
- Performance Measurement: We measure, promote, and reward participation and usage to ensure we meet your expectations.
- Utilization Reports: We provide multiple utilization reports to demonstrate our value and commitment to your business.
Telemedicine (Doctors) - FAQ’s
- General Medical – This is Teladoc, for treatment of non-emergency conditions like the flu, allergies, infections, sore throats, asthma, bug-bites, rashes, bronchitis, pink eye, cold symptoms, headaches, upset stomach and much more. These doctors can also diagnose and prescribe new or ongoing medicines when necessary.
- Family Doctors – For annual exams and ongoing medical conditions needing regular monitoring.
- Urgent Care or ER – For severe conditions like chest pain, sprains, deep cuts, burns, or broken bones, or generally severe symptoms.
- Quality Health Care: Ensure your employees receive top-notch medical consultations.
- Family Coverage: Includes family members up to age 26, offering extended support.
- Quick Care: Receive care in 10 minutes or less, providing fast solutions to health concerns.
- Faster Recovery: Promote quicker recovery from illnesses, helping return to health sooner.
- Reduced Work Absence: Minimize time lost from work due to health issues.
- Cost Containment: Implement a long-term strategy to manage healthcare costs effectively.
- Lower Major Medical Utilization: Decrease reliance on major medical services.
- Utilization Reports: Access detailed reports upon request to monitor service usage.
- Fewer ER Visits: Reduce unnecessary trips to the ER and urgent care centers.
- Stand-Alone Benefit: Maintain Teladoc access even if your major medical carrier changes.
- Comprehensive Coverage: Plan design covers employees, spouses, and dependents.
- No Co-Pay: Enjoy consultations without co-pay on the stand-alone platform.
- Prescription Services: Get prescriptions written as medically necessary.
- Record Sharing: Have consult records sent to personal physicians upon request.
- Doctor's Notes: Obtain doctor’s excuses or notes when needed.
Pharmaceuticals (Prescription Med’s) - FAQ’s
- Mission: To support healthier, happier employees, workers, and humanity through affordable medication access.
- Leadership: Led by experts committed to evolving the pharmaceutical and healthcare industries.
- Pricing : DiRx excels in negotiating the lowest prices on the most commonly prescribed, FDA-approved generic medications.
- Sourcing : Medications are sourced directly from manufacturers, ensuring quality and affordability.
DiRx stands as a leader in providing cost-effective pharmacy solutions, making healthcare more accessible for everyone.
No, DiRx does not accept health insurance. Here's why:
- Affordable Pricing: We focus on keeping the cost of our generic medicines low, ensuring affordability even without insurance coverage.
- Cost Comparison: Often, our direct pricing may be cheaper than your insurance copay, providing a cost-effective alternative.
- Cash-Based Pharmacy: As a cash-based pharmacy, you do not need insurance to purchase from us. We are dedicated to delivering the medicines you need at a price you can afford.
Our commitment is to make prescription medications accessible and affordable for everyone, regardless of insurance status.
- Prescriber Submission: Your prescriber can send your prescription directly to DiRx.
- DiRx Contact: We can contact your prescriber to request your prescription on your behalf.
- Pharmacy Transfer: YWe can transfer your prescription from another pharmacy to DiRx for you.
Our goal is to make the process as seamless and convenient as possible, ensuring you receive your medications without any hassle.
- Electronic Submission: Ask your prescriber to send an e-script to DiRx using NCPDP #5707801 or fax it to 833-347-9329, just like with any other pharmacy.
- Prescriber Information: Alternatively, provide us with your prescriber’s name and number when placing your order, and we’ll handle the rest for you.
We aim to make the process straightforward and convenient, ensuring you receive your medications without any hassle.
- USPS First Class: Estimated arrival is 2-7 business days after the prescription is confirmed.
- UPS 2nd Day: Estimated arrival is 2-5 business days after the prescription is confirmed.
- Next Day Service: Estimated arrival is the next business day after the prescription is confirmed and ordered before 3 PM ET. This service is available in HI and AK.
For faster processing, please ask your provider to send your prescription to DiRx (NCPDP #5707801). Delivery estimates assume all valid prescriptions are received electronically or via fax by 3 PM ET today. Orders are typically filled within 24-48 hours of receiving prescriptions.
- Manage and Track: Easily manage, track, and reorder your medicines through your account.
- Auto-Refill Convenience: Save time and money by opting for auto-refill, locking in the lowest prices and receiving your orders automatically.
- 90-Day Refills: Enjoy the lowest prices on 90-day automatic refills, ensuring continuous medication supply.
- Family Profiles: Create profiles for all your family members to manage everyone's medicine needs in one convenient place.
Signing up for a free account provides you with a seamless and cost-effective way to handle your prescription needs.
- Personal Information:
- First and last name
- Date of birth
- Email address
- Phone number
- Prescription Details:
- Medicine name and strength
- Medicine prescriber
- Health Information:
- Relevant health questions
Providing this information ensures a smooth and efficient process for ordering your medications.
- Customer Care Team:
- Phone: 877-FOR-DIRX
- Hours:
- Monday to Friday: 8 AM - Midnight ET
- Saturday to Sunday: 8 AM - 9 PM ET
- Pharmacist Assistance:
- Phone: 877-FOR-DIRX
- Hours:
- Monday to Friday: 8 AM - Midnight ET
- Saturday to Sunday: 8 AM - 9 PM ET
- Closed on Sunday
For questions specifically about your medicine, our pharmacists are available to help:
Feel free to reach out to us with any inquiries you may have!
Emotional Fitness (Therapists) - FAQ’s
- How does it work?
- After completing a short questionnaire, users can immediately start communicating with their Coach to address issues such as stress, anxiety, grief, depression, isolation, or relationship concerns. It also supports proactive work on mindfulness, coping skills, and resiliency.
- Key Features:
- Accessible: Participants can text with their Coach anytime using a mobile, tablet, or desktop, without scheduling conflicts.
- Licensed: All Coaches are independently licensed clinicians with special accreditation for technology-based care.
- Secure: Communications are encrypted and stored securely, ensuring privacy.
- Stigma-Free: Ideal for individuals who may not be comfortable with traditional face-to-face or distance counseling.
Textcoach® provides a flexible and secure way to support mental health and well-being, making it accessible to those seeking a modern approach to counseling.
- Professional License: Coaches hold a professional license, ensuring they meet the standards required for clinical practice.
- Clinical Experience: Each Coach has a minimum of five years of clinical experience, bringing depth and expertise to their guidance.
- Special Accreditation: Coaches are required to obtain and maintain the Board Certified TeleMental Health Provider (BC-TMH) credential, which certifies their capability to provide technology-based mental health care.
Textcoach ensures that all participants receive high-quality support from qualified professionals.
- Stress Management: Receive support and tools to effectively manage stress.
- Mood Enhancement: Boost your mood with guidance from your Coach.
- Relationship Improvement: Work on enhancing and improving personal relationships.
- Building Resilience: Develop resilience with practical strategies and resources.
- Increasing Mindfulness: Enhance mindfulness practices with your Coach's assistance.
Your Coach can provide support, practical tools, and resources tailored to your needs. If you require a referral to other resources, such as counseling or therapy, your Coach will assist you in finding the appropriate help.
Important Note: Textcoach® is not suitable for emergencies. If you are in a life-threatening situation, please call 1-800-273-8255 for immediate help or dial 911.
- Create Your Profile: Begin by setting up your personal profile on the platform.
- Identify Your Issue: Let us know what issue you would like to work on, such as stress, mood, relationships, resilience, or mindfulness.
- Match with a Coach: Based on your needs, you’ll be matched with a qualified Coach.
- Provide Consent: After reviewing the details, provide your consent to continue with the process.
- Start Messaging: You’ll receive a welcome message from your Coach and can begin sending messages immediately.
Important Note: Textcoach® is not a live service, and messages are not instant. In case of an emergency, please contact a loved one or appropriate emergency services immediately.
While minors cannot sign up, parents can use Textcoach® to gain guidance, information, and resources related to parenting and raising children.
This ensures that the platform remains a valuable tool for adults seeking support and resources for themselves and their families.
- Voicenotes: Share your thoughts and feelings through voice messages.
- Pictures and Videos: Exchange visual content to enhance communication.
- Resource Links: Send and receive links to additional resources for support.
Textcoach® provides a flexible communication experience, allowing you to choose the method that best suits your preferences.
Important Note: Textcoach® is not a live service, and messages are not instant. In case of an emergency, please contact a loved one or appropriate emergency services immediately.
- Navigate to the ‘Edit Profile’ section on the web platform.
- Click on the ‘Deactivate Your Account’ tab.
- Follow the provided instructions to complete the deactivation process.
This will allow you to deactivate your account easily if you choose to do so.
This allows you the flexibility to return and continue receiving support whenever you're ready.
This feature allows you to find the support that best meets your needs.
- Change Password:
- Log in to the web platform.
- Navigate to the ‘Edit Profile’ section.
- Click on the ‘Account Information’ tab to update your password.
- Forgot Password:
- If you've forgotten your password, click ‘Forgot Password’ on the login page and follow the instructions provided to reset it.
These options ensure you can easily manage your account access.
- Encryption: All communication between participants and Coaches is encrypted and stored securely, safeguarding your privacy.
- Confidentiality: Textcoach® is completely confidential, and no information is released to any third party except as required by law.
- Legal Exceptions: Information may be disclosed in cases of an imminent threat to your safety or the safety of another person.
For more detailed information, please review our Privacy Policy.
- Account Closure: We can close your account to ensure it cannot be accessed by anyone.
- Chat Transcript: The chat dialogue cannot be deleted, as Coaches are required by Federal Law to keep records on file for a specific period of time.
For more detailed information, please review our Privacy Policy.
CMP Blood Diagnostic - FAQ’s
- Instant Results: Receive immediate insights from your wellness screening conducted in the comfort of your home.
- Screening Process: Our streamlined 30-minute process ensures a smooth and straightforward experience, with precise and understandable results delivered in minutes.
- Commitment to Wellness: Reperio is dedicated to transforming how individuals engage with their health and wellness.
- Alignment with Employee Wellness Initiatives: We align outcomes with employee wellness initiatives by providing primary care supply and convenience. This helps prevent employees from missing out on preventive care benefits. Reperio answers the call for preferred at-home, on-demand services, removing roadblocks to employee preventive care utilization.
- Convenience for All: Forget about rearranging your schedule for a doctor's visit. With Reperio Health, you can check your health at home, on your own time. This convenience is a game-changer for busy professionals, parents, and anyone else tired of logistics impeding proactive preventive care.
Reperio brings preventive care directly to you, making health management accessible and convenient for everyone.
- Accessibility & Convenience: Employees can say goodbye to on-site screenings and lab appointments, allowing them to screen whenever and wherever it is convenient for them.
- Benefit Equity: Employers can offer the same high-quality screening options to their entire workforce without compromising the quality of care.
- Comprehensive Assessments: Reperio provides the only at-home screening that offers instant results and meets the American Heart Association's screening guidelines.
These kits ensure that all employees have equal access to important health screenings, enhancing overall wellness and preventive care.
- Cost-Effectiveness: Lack of preventive care can lead to costly and sometimes catastrophic health outcomes. Early detection through screenings can help avoid these expenses.
- Employee Engagement: Employers, both big and small, choose Reperio to actively engage employees in their health screenings, promoting better health awareness and participation.
- Healthcare Spend Control: By encouraging preventive care, employers can better control healthcare spending and improve overall employee well-being.
Preventative care screenings are essential for maintaining health and reducing long-term healthcare costs.
- Early Detection: Health screenings help detect illnesses and health issues early on, increasing the chances for successful treatment.
- Convenience: Our self-service, at-home kit allows you to avoid inconvenient labs and long wait times, providing a hassle-free experience.
- Health Snapshot: Get a clear snapshot of your health whenever you choose, enabling you to make informed decisions about your wellness.
A CMP screen is an essential component of proactive health management, offering valuable insights into your overall health status.
- Blood Pressure: Measure your blood pressure with the Bluetooth-enabled blood pressure cuff.
- Weight and BMI: Check your weight with our digital scale. Combined with your height, this helps calculate your Body Mass Index (BMI).
- Relative Fat Mass (RFM): Record your height and waist circumference using the included tape measure to calculate Relative Fat Mass (RFM).
- Blood Sample Analysis: Collect a tiny blood sample to measure:
- Total cholesterol
- HDL (High-Density Lipoprotein)
- LDL (Low-Density Lipoprotein)
- Glucose
- Triglycerides
These tests provide a comprehensive overview of your health, enabling you to make informed decisions about your wellness.
- Tracking Arrival: After ordering your Reperio kit, you'll receive tracking updates via text message and email, so you'll know exactly when it's arriving.
- Time Management: While the test usually takes about 30 minutes, we recommend setting aside 45 minutes to ensure you're not rushed. This extra time helps you relax, leading to more accurate readings.
Step #2: Preparing Your Workspace
- Setup: Unpack your Reperio kit and set up your workspace on the white mat included in the kit.
- App Download: Download the Reperio app on your iOS or Android device.
- Bluetooth Connection: Press the blue button in the center of the Reperio box to enable Bluetooth and send your test results directly to our app.
Step #3: Measuring Your Health
- Blood Pressure: Measure with the Bluetooth-enabled blood pressure cuff.
- Weight and BMI: Check your weight with our digital scale. Combined with your height, this helps calculate your Body Mass Index (BMI).
- Relative Fat Mass (RFM): Record your height and waist circumference using the included tape measure.
- Blood Sample: Collect a tiny blood sample to measure total cholesterol, HDL, LDL, glucose, and triglycerides.
Step #4: Understanding Your Results
- Instant Results: Instantly view your health metrics in the Reperio app, which provides a clear, visual summary and straightforward explanations of what they mean for your overall health.
- Virtual Consultation: At the conclusion of your screening, a clinician will meet with you virtually to interpret the results.
Step #5: Returning Your Kit
- Hassle-Free Return: When you're ready to return your kit, simply place it and its contents back into the Reperio shipping box.
- Schedule Pick-Up: Schedule a pick-up time that works for you directly in the app, skipping the drive to UPS and saving precious time.
This process ensures a comprehensive and user-friendly health screening experience.
- Blood Pressure: Keeping your blood pressure within acceptable ranges can keep you healthier longer. Optimal levels are less than 120/80 mm Hg. High blood pressure is defined as 130-139 mm Hg systolic pressure (top number) or 80-89 mm Hg diastolic pressure (bottom number).
- Resting Heart Rate: Understanding your heart rate can help monitor your fitness level and heart health. Changes in your heart rate may suggest a heart condition or other health problems, especially as you age.
- Body Mass Index (BMI): Achieving and maintaining a healthy weight has many benefits. BMI is a numerical value of your weight in relation to your height and is a useful gauge. Optimal BMI is less than 25, while less than 18.5 is considered underweight. You can calculate it online or consult a healthcare professional.
- Relative Fat Mass (RFM): RFM is a simple formula for estimating overweight or obesity based on a ratio of height and waist measurements. High body fat is associated with increased risks of poor health and early mortality.
- Lipid Panel: High levels of non-HDL, or “bad,” cholesterol can lead to heart disease. Health professionals may consider non-HDL cholesterol as the preferred number to monitor, as it can be measured without fasting and is reliably calculated among all people.
- Glucose: Most food is turned into glucose (or blood sugar) for energy. Over time, high levels of blood sugar can damage your heart, kidneys, eyes, and nerves. Monitoring hemoglobin A1c can better reflect long-term control in people with diabetes or prediabetes.
These insights help you understand your health metrics and take proactive steps towards better health.
- Hypertension: 50% of all U.S. adults have hypertension, a condition that can lead to more severe health issues if left unmanaged.
- Prediabetes and Diabetes: 35% of U.S. adults have undiagnosed prediabetes and diabetes, conditions that benefit greatly from early detection and management.
- Multiple Chronic Conditions: 42% of U.S. adults live with multiple chronic conditions, underscoring the need for comprehensive preventive care strategies.
By focusing on preventive care, we aim to improve overall health outcomes and enhance quality of life for individuals.
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